Summary:

Perform all aspects of Assistant Property Management, including but not limited to: Processing applications, leasing apartments, preparing newsletters, posting rent, enforcing rent payments, sending late notices, ordering inventory, planning resident functions and various office duties. All aspects must be performed in a timely manner.

Essential Duties and Responsibilities:

• Processes rental payments, bank deposits, move ins/outs in Yardi

• Conducts quarterly, move out inspections and move in inspections

• Processes delinquency notices, lease violations and outstanding water billing notices and proactively pursue balances and compliance

• Code vendor invoices and retain copies.

• Prepare move out packets and corresponding documents

• New unit assignments, turn move in/out calendar and Vendor scheduling

• Shows prospective tenants apartments and explains occupancy terms

• Informs prospective tenants of availability of nearby schools, shopping malls, recreational facilities, and public transportation.

• Leases 1 in 4 apartments shown, collects security deposit as required, and completes lease form outlining conditions and monitors lease end dates. Target 100% occupancy.

• Collects rents due, issues receipts. Assist or in Manager’s absence-send out 3 day notice and balance due notices accordingly. Proactively pursue outstanding balances.

• Maintain resident records and processes new resident files.

  Job Description

• Order office supplies at minimal cost; assist in bid solicitation for cost savings for services such as trash collection, extermination, or carpet cleaning.

• Investigates tenant complaints about malfunctions of utilities or furnished household appliances or goods, and assist’s or in Manager’s absence

• Reports activities or complaints regarding maintenance repairs and/or staff engaged in repairing plumbing or electrical malfunctions, painting apartments or buildings, and performing landscaping or gardening work, or arranges for outside personnel to perform maintenance.

• Periodically be required to maintain light housekeeping conditions to all common areas including but not limited to fitness center, restroom facilities, pool deck, and model apartment and leasing office.

• Assist with planning resident functions.

• Maintain familiarity with local competition and new units coming on line. Includes preparing monthly market study. Shop all competition – Keep up with industry trends.

• Screen calls and resident issues for manager. Assist in resolution of tenant complaints concerning other tenants or visitors when applicable.

• Follow up on all items in a timely manner.

• Attend staff meetings, apartment association educational classes and Grace Hill Online training as required.

• Available for after hour emergencies as outlined in the Apartment Operations Manual or any other written policies

• Other various duties as assigned or needed.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to stand; walk; climb stairs, sit, bending; use hands to finger, handle, or feel; reach with hands and arms, talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Ability to adjust focus.

Qualifications/ Certifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Associates degree or equivalent of a minimum of 2+ years’ experience in Property Management as an Assistant or Leasing Manager.

Benefits:

401(k) 

401(k) matching 

Dental insurance 

Employee assistance program 

Health insurance 

Life insurance 

Paid time off 

Vision insurance 

How to apply:

Interested candidates should send their resume to Human Resources at hr@emmergroup.com. For consideration, resumes need to be accompanied with an Emmer Group application. To obtain our application please visit our application page by clicking on the Apply Now button found at the top of the page.