FAQs

Q: When are HOA fees due/late?

HOA fees are due on the 1st of the month and late on the 10th of the month. Dues that are late will incur a $10 late fee.

Q: Where can we pay fees?

HOA fee payments can be dropped off at the Capri Clubhouse, mailed to the EMC corporate office (2801 SW Archer Road, Gainesville, FL 32608) or paid by EFT.

Q: Where can I get an EFT form?

You can pick up an EFT form at the clubhouse or print one online here.

Q: When are EFT forms drafted?

EFT funds are drafted on the 10th of the month.

Q: How can I find out my account balance?

Contact hoa@emmergroup.com or 352.376.2444.

Q: Where can I send an estoppel?

Contact hoa@emmergroup.com or 352.376.2444.

Q: How do I schedule a clubhouse tour, new homeowner orientation, or pick up amenity keys?

Please contact Denise Herfurth, CAM, at clubcapri@emmergroup.com or 352.378.7001.

Q: How do I reserve the clubhouse?

Please contact Denise Herfurth, CAM, at clubcapri@emmergroup.com or 352.378.7001.

Q: What are the clubhouse office hours?

The clubhouse office is open Monday - Friday, 8am - 5pm.

Q: Can I make exterior changes to my home?

Yes, after submitting an ARC form to the committee and receiving approval.

Q: Where can I get an ARC form?

You can pick up an ARC form at the clubhouse or print one online here.

Q: What should I do if I receive a courtesy notice for my home?

All homeowners agree to abide by the covenants of the neighborhood to maintain home values and aesthetic appeal. Please take corrective action upon receipt of the notice and contact the property manager with questions. Failure to correct the issue could result in further action by the board.

Q: How do I volunteer for a committee or board?

Please contact Denise Herfurth, CAM, at clubcapri@emmergroup.com or 352.378.7001.

Q: How do I find out when committee or board meetings are?

Email Denise Herfurth, CAM, at clubcapri@emmergroup.com to sign up for monthly newsletter or follow us on social media.

Q: Where can I find you on social media?

www.facebook.com/CapriGainesville

Q: What day is trash pickup?

Thursday.

Q: Where can I store my trashcan and recycle bins?

Inside garage, behind fence or completely obstructed by shrubbery and not visible from the street.

Q: Who do I call for emergencies?

Police: 911

Non-Emergency Police: 352.955.1818

Property Manager Non-Emergency: Please contact Denise Herfurth, CAM, at clubcapri@emmergroup.com or 352.378.7001.